Kelvin Touchette
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Activity overview
Latest activity by Kelvin Touchette-
Kelvin Touchette commented,
Ideally we'd like to see at least 30 days in the future in order to validate scheduling activities in Workday.
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Kelvin Touchette created a post,
Connector Improvement: Freshservice - related tickets
Not plannedProvide the "releated tickets" details, the use case for this is to be able to determine the status of the child tickets on a parent, if all child tickets are closed or if more need to be created t...
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Kelvin Touchette created a post,
Connector Improvement: Freshservice: Project task - created at / updated at
CompletedThe created at and updated at fields are missing from project tasks. These are available via the API and are also fairly standard items on other entities that are brought in via this connector. It ...
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Kelvin Touchette created a post,
Connector Improvement: Freshservice: additional features for service quality
AnsweredA few pieces are missing from the fivetran connector that have been keeping us from fully adopting it for quite a while. CSAT responses - these are surveys associated with a ticket that are sent ou...
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Kelvin Touchette commented,
Just a follow up that this was noticed with 2 more sprints this month, where the completed date remained empty despite the sprint being closed. This issue does remain a problem. Being able to do a ...
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Kelvin Touchette commented,
We've only noticed this once in the past month, but we only recently rolled out the report to end users. Typically the Sprint is marked as completed though and unless issues weren't completed and a...
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Kelvin Touchette created a post,
Connector Improvement: Jira Sprints completed date inconsistent
AnsweredThe completed date for a sprint isn't always marked and was told by support that this is an issue that needs to be registered as a feature improvement. This look like a failure to update a sprint u...
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Kelvin Touchette commented,
Drew are there any updates on this feature request?
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Kelvin Touchette commented,
The problem is that you'll have some records that have the same "created" timestamp since the times are only tracked to the second and not millisecond. If I have a from/to value, I can try to put t...
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Kelvin Touchette created a post,
Connector Improvement: Jira History
PlannedWith the JIRA connector, in the tables ISSUE_FIELD_HISTORY and ISSUE_MULTISELECT_HISTORY, please include the old value / new value fields instead of just a single value field in the data retrieved ...