Laura Simons
- Total activity 14
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Activity overview
Latest activity by Laura Simons-
Laura Simons created a post,
Connector Improvement: Freshdesk Merged Tickets
Would it be possible to add the merged endpoint to your Freshdesk connector? https://developers.freshdesk.com/api/#ticket_merge Right now it is not possible to filter out merged tickets...
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Laura Simons created a post,
Connector Improvement: Capture deletes for Delighted
Not plannedHello, It would be good to be able to capture deletes for delighted responses as our CSM team does delete certain responses when they are not correct. This is now not captured in the data and thus ...
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Laura Simons created a post,
Connector Improvement: Help scout: add resolution time and first response time tables
hey, It would be great to have the resolution and first response time tables added to the connector. https://developer.helpscout.com/mailbox-api/endpoints/reports/productivity/reports-productivity...
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Laura Simons created a post,
New Connector: Peakon
Not plannedPeakon is survey tool
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Laura Simons created a post,
New Connector: Hibob
Completed -
Laura Simons created a post,
New Connector: ClientSuccess
Not plannedRight now I use manual uploads for loading this data into our DWH.