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Connector Improvement: Freshdesk Merged Tickets

Answered
Laura Simons User

Would it be possible to add the merged endpoint to your Freshdesk connector? 

Right now it is not possible to filter out merged tickets via the available tables which leads to incorrect numbers in our dashboards 

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1 comment

Date Votes
  • Official comment
    Vignesh Rengaraj Fivetranner

    Hi Laura,

    Thanks for raising this request and also for calling out your usecase with the data . I've added this to our feature improvement backlog.

    We’ll update this thread once we plan to pick this up !

    Thanks,
    Vignesh