Vignesh Rengaraj
Product at Fivetran
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Recent activity by Vignesh Rengaraj-
Official comment Hi Rinkesh Thanks for raising this request . 1. Side conversation is now available as part of Zendesk support connector . You can find it TICKET_SIDE_CONVERSATION_EVENT table . Attaching the ERD f...
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Official comment Hi Shiva,Thank you for raising this request. While it’s not available today, we’ve added it to our roadmap and plan to address it in the near term. We’ll keep you updated as soon as we launch HD su...
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Official comment Hi Arpit, Thank you for raising this request and for outlining the security considerations so clearly. At present, certain Zendesk APIs and webhooks that the connector depends on require an admin a...
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Official comment Hi Chase,Thanks for submitting this request. I’m checking internally to understand the feasibility of including this in the product. In the meantime, it would be really helpful if you could share a...
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Official comment Hi Mark,Thanks for raising this request ! Just to confirm is the endpoint you are looking for https://developer.freshdesk.com/api/v1/#view_solution_article . If this is indeed the endpoint you had ...
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Hi Holt . This has been rolled out and these endpoints should now part of zendesk chat - ERDThanks,Vignesh Fivetran Product team
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Official comment Hi Simon,Thanks for raising this request. I’d like to understand how you plan to use the WFM data in your downstream operations or your use case, as that context will help us prioritize appropriate...
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The User Identity table is now live and included in your data sync. Thanks for raising the request Best , Vignesh R
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Official comment Hello Arash,Thank you for raising this request. Adding support for links in conversation sounds like a nice enhancement, and we agree this would be a useful feature to build in. We’ll look into add...
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Official comment Hello Steven,Thank you for raising this request. Adding support for links in conversation sounds like a nice enhancement, and we agree this would be a useful feature to build in. We’ll look into ad...