Nino Barrett
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Activity overview
Latest activity by Nino Barrett-
Nino Barrett commented,
Hi Sadie, We're interested in filtering for Zendesk articles based on where the article lives in the category/section structure. Best, Nino
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Nino Barrett commented,
Hi Sadie, Yes, data from the User Segments endpoint would be helpful for giving more context on the `user_segment_id`. However, we'd still be able to use the `user_segment_id` on its own without th...
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Nino Barrett commented,
Hi Sadie, Sorry for the delay. We're trying to filter out archived Zednesk articles from BigQuery, but the Fivetran sync does not warehouse whether an article has been archived. I spoke to Fivetran...
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Nino Barrett created a post,
Connector Improvement: Sync Zendesk Category and Section data
CompletedCategories are the top-level organizing containers of the knowledge base in the help center that contain related sections (source). Sections contain related articles (source). Fivetran already sync...
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Nino Barrett created a post,
Connector Improvement: Sync Zendesk Article "user_segment_id" field
CompletedThe Zendesk article endpoint documentation contains a `user_segment_id` field which defines the segment of users who can see the article (source). Fivetran is not currently warehousing this field f...
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Nino Barrett created a post,
Connector Improvement: Capture Deletes for Zendesk Guide Articles
AnsweredWe would like to capture when an article has been removed from Zendesk Guide/Help Center.