Zoe Howard
- Total activity 13
- Last activity
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Activity overview
Latest activity by Zoe Howard-
Zoe Howard created a post,
Connector Improvement: Missing multi-select custom fields
AnsweredHello, I have an ongoing conversation with fivetran support here to discuss the fact that multi-select custom fields are missing from the `ticket_custom_field` table. The customer service agent su...
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Zoe Howard created a post,
Connector Improvement: Zendesk Handle Time
AnsweredCould the Zendesk connector be updated to include "handle time", which is a metric brought in by an a Zendesk extension, described here: https://support.zendesk.com/hc/en-us/articles/4408825230490-...
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Zoe Howard created a post,
Connector Improvement: BallotReady Sync
AnsweredHello! We are seeing some issues with the BallotReady connector where it is taking 5-6 hours to update anywhere from 350 to 4000 records. Based on my experience with other connectors, I think there...
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Zoe Howard commented,
Hey Ray, Thanks for getting back to me. The value is being able to introspect these before they are used, or identify any macros, triggers, or automations that have never been used. It would also b...
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Zoe Howard created a post,
Connector Improvement: Zendesk Side Conversations
CompletedHi Fivetran! I am raising this ticket here to see if I could get some clarity on this feature request. Having the side conversation data included would be a major improvement to the Zendesk connect...
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Zoe Howard created a post,
Connector Improvement: Zendesk connector missing tables
AnsweredHi! It seems from the Zendesk API documentation that they surface information about macros, triggers, and automations, but these objects are not currently brought in by the Zendesk connector on the...