James Morris
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Activity overview
Latest activity by James Morris-
James Morris created a post,
Connector Improvement: Add resolution classifications to ADA connector
The documentation for the export API on the ADA data connector states that there are fields available around automated resolution classification and description. We would like to have these synced ...
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James Morris created a post,
Connector Improvement: Fix Erroneous Aggregation in Zendesk Connector for SLA Applications
PlannedRight now, Fivetran is incorrectly aggregating ticket events related to SLA applications to the most recent application of a unique SLA policy ID to a ticket ID. Despite these events having their o...