Shashi Gupta
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Activity overview
Latest activity by Shashi Gupta-
Shashi Gupta commented,
Hello Truman,Agent Status report is of highest priority for us and on that report we are looking for below metrics (mostly time duration related)breakbusymealawayavailablemeetingofflinetraininginte...
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Shashi Gupta created a post,
Connector Improvement: Genesys : Agent Status & Queue/Agent Performance
AnsweredI'm reaching out to inquire/request about the possibility of getting Agent Performance, Queue Performance, and Agent Status report data from Genesys. If its feasible and already on the development ...
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Shashi Gupta created a post,
New Connector: Yahoo DSP
PlannedHi Team We need to get data from Yahoo DSP, and existing Verizon Media takes us to Yahoo Native Ads Connector. Please help us get a connector for Yahoo DSP.