Srinivasa Valiveti
- Total activity 10
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Activity overview
Latest activity by Srinivasa Valiveti-
Srinivasa Valiveti commented,
Hi Vignesh, Thanks for looking into those package edge cases with your team. The key challenge for us is that we don't actually need custom transformation logic—we rely entirely on Zendesk's native...
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Srinivasa Valiveti commented,
Also, i see there is same feature request with 18 upvotes got rejected. https://support.fivetran.com/hc/en-us/community/posts/1500000704041-Connector-Improvement-Add-table-for-Ticket-Metric-Events-...
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Srinivasa Valiveti created a post,
Add table: ticket_metrics for zendesk support connector
AnsweredConnector name:zendesk support Table name: ticket_metrics API documentation link: https://developer.zendesk.com/api-reference/ticketing/tickets/ticket_metrics/ Description / Justification: We reque...
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Srinivasa Valiveti commented,
Hi Team, We are also running into the same issue with replies count, reply_time_in_minutes not being calculated properly even after using the dbt packages. I agree with everyone else commented here...
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Srinivasa Valiveti created a post,
Classification columns to be included in ada generative connector
AnsweredConnector name:ada-generative Table name:conversations, message Column to add: classification API documentation link: https://docs.ada.cx/generative/data-export-conversation-object/get-conversation...