Sandeep Nair
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Activity overview
Latest activity by Sandeep Nair-
Sandeep Nair commented,
WorkItem Routing, Maintenance Routing, Task Based Routing, Agent Schedule etcÂ
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Sandeep Nair created a post,
Connector Improvement: Genesys Connector to include External Contact api
CompletedHi Team, External Contact is part of conversation and we can see that api is bringing the External Contact ID in various tables. However, it is not bringing the master table of External Contact ID ...