Sachin Vyas
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Activity overview
Latest activity by Sachin Vyas-
Sachin Vyas created a post,
WorkRamp Connector: Missing columns in guide_assignment
AnsweredWorkRamp Connector: Missing columns in guide_assignment 2. guide_assignment API endpoint: GET /assignments/guide https://developers.workramp.com/reference/get-all-guide-assignments-in-date-range ...
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Sachin Vyas commented,
Thanks Syead,adding the concise request as we need few more features for guide_assignment as well. WorkRamp Connector: Missing columns in path_assignment and guide_assignment Hi team, We've identi...
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Sachin Vyas created a post,
Connector Improvement: Add new fields to workramp connector - path_assignment table
AnsweredCan we please add below fields to work ramp path_assignment table? they are available in API - https://developers.workramp.com/reference/get-all-assignments-for-a-path is_completed_on_time ...
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Sachin Vyas created a post,
Connector Improvement: Assembled | Reporting Endpoint | Add agent_ticket_stats and agent_state_handle_times
PlannedThere are three report type available in Assembled report end point, the current Fivetran connector only queries for adherence, it will be good that it could be extended to other two report types...
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Sachin Vyas created a post,
Connector Improvement: Assembled Connector | Ability to use condensed_timeline api for states
AnsweredHello-We are using Assembled connector to get state information for agents.Assembled has two API to get state information: GET /v0/agents/state GET /v0/agents/state/condensed_timeline Currently f...