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Connector Improvement: Assembled | Reporting Endpoint | Add agent_ticket_stats and agent_state_handle_times

Sachin Vyas User
  • Edited

There are three report type available in Assembled report end point, the current Fivetran connector only queries for adherence, it will be good that it could be extended to other two report types as well.

Report /:reportType
Adherence /adherence
Agent ticket stats /agent_ticket_stats
Agent state handle times /agent_state_handle_times

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1 comment

Date Votes
  • Official comment
    C Maheshwar Rao User

    Hi Sachin,
    Mahesh from product team here.

    Thank you for submitting this request; I will add it to our feature backlog. We'll prioritise it once we see more demand. Thank you!

    Best,
    Mahesh