Connector Improvement: Genesys Connector to include External Contact api
Completed
Hi Team, External Contact is part of conversation and we can see that api is bringing the External Contact ID in various tables. However, it is not bringing the master table of External Contact ID to understand who those external contacts belongs to!
API Details:
https://developer.genesys.cloud/devapps/api-explorer#get-api-v2-externalcontacts-contacts
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Official comment
Hi Sandeep,
Thank you for your insightful feature request regarding the External Contact ID and its master table. We are pleased to inform you that this feature has been successfully implemented.
Best regards,
Syead Mujtaba Imam Rizwi
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