Connector Improvement: Add fields to Zendesk Connector Objects
Completed
Request for the Fivetran team to consider adding the below missing fields to the Zendesk Connector. These fields are relevant to our business operation, and without these fields we cannot continue using Fivetran for Zendesk data sync.
| Object | Field |
| group_member | created_at |
| group_member | updated_at |
| organization | deleted_at |
| side_conversation | message_added_at |
| side_conversation | slackThreadTimestamp |
| side_conversation | slackThreadAnchorTimestamp |
| satisfaction_rating | reason_id |
| ticket | email_cc_ids |
| ticket | fields.Swarm |
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Official comment
Hi Rinkesh,
Sadie from the Product team. Thanks for submitting this request. I see that most of the fields you've listed are available via API and I've added this to our backlog. Can you provide a link to the documentation for ticket fields.Swarm? We need more information here.
Best,
Sadie
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Please ignore ticket fields.Swarm.. that one is deprecated it seems.. any ETA for the remaining fields?
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Hi Rinkesh,
This is currently in active development. Can you help with the info/documentation for organization - which gives the deleted_at field?
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