Connector Improvement: Connector Improvement: Sync additional fields from Zendesk Ticket SLA
AnsweredPlease sync fields 'breach_at', 'stage', 'days' to the appropriate object. These fields can be found in the API response to 'GET /api/v2/tickets.json?include=slas' under slas -> policy_metrics.

-
Official comment
Hi Rinkesh,
We do support breach event data through our Zendesk data models:
If this doesn't support your use case, please provide me with some more details around what's missing and your analytical use cases.
Best,
Sadie
Please sign in to leave a comment.
Comments
1 comment