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Connector Improvement: Shopify: chargebacks

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3 comments

  • Official comment

    Hi Trenton,

    Thanks for the request! We haven't any plans to add support for this currently, but I can imagine how it would be useful. We'll add this to our backlog for Shopify. 

    All the best,

    Ray Harris
    Product Manager, Sales & Customer Success Analytics

    My team is also looking to get Chargeback Status from Shopify on an urgent basis: https://shopify.dev/api/admin/rest/reference/shopify_payments/dispute

    Upvote for this as there is currently no way to see that the orders associated with chargebacks are voided so this leads to financial reporting to Wallstreet and our business in general to be off. 

    Internally we're looking at custom connector options since this is not part of the current Shopify Connector. 

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