Fivetran Knowledgebase
Data discrepancy
- [Connectors] Missing field/table in warehouse
- [Facebook Ad Insights / Facebook Ads] Data discrepancy between the Facebook UI and Destination
- [Facebook Ad Insights] Missing outbound_clicks field
- [Github] Why is the connector not loading data from my organization?
- [Google Ads - Adwords API (Deprecated)] Data Discrepancy between UI and Destination data
Destinations
- [Salesforce] Why is a specific field or column missing in the destination warehouse or schema tab?
- Why could I not load a dataset in BigQuery?
- Why is the column name in the destination different than the source?
- [File connectors] Connector working but no data in destination
- [Google Sheets] Why does the sync intermittently result in no data on the Warehouse?
Errors, warnings, and alerts
- [Database connectors] How do I resolve "Revalidate TLS Certificate" task notifications?
- ERROR: "401 SAML response processing failed"
- ERROR: "com.fivetran.port.TunnelableConnectionException: Auth fail" when connecting your Database Connector via SSH Tunnel
- ERROR: "OutOfMemoryError: Java heap space"
- How do I address the "Duplicate custom field names" warnings on the dashboard?
General questions
- Cannot view or modify the setup for a connector even though I have no ad blocker
- Fivetran Support Policy
- How do I delete Personally Identifiable Information(PII) data for GDPR Compliance
- How to raise a Feature Request for an improvement to the Fivetran platform and/or connectors?
- How to subscribe to Fivetran's Release Notes?
Sources
- How do you split a connector up into multiple smaller connectors?
- [Apple App Store] Why are some syncs so slow?
- [HubSpot] Why do we see long-running syncs and varied length syncs for our connector?
- [Microsoft Dynamics 365] Connector syncs data in one large sync each day
- [PostgreSQL Database] Why are there long extract times?