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  2. Troubleshooting
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Errors, warnings, and alerts

  • [Database connectors] How do I resolve "Revalidate TLS Certificate" task notifications?
  • ERROR: "401 SAML response processing failed"
  • ERROR: "com.fivetran.port.TunnelableConnectionException: Auth fail" when connecting your Database Connector via SSH Tunnel
  • ERROR: "OutOfMemoryError: Java heap space"
  • How do I address the "Duplicate custom field names" warnings on the dashboard?
  • Why can I not view or modify the setup for a connector?
  • Why do Alert and Warning messages still appear after being resolved?
  • Why do the certificates change so frequently for my database connectors?
  • [Amazon Redshift] Error: "You Have Over 9,000 Tables In Your Data Warehouse"
  • [Apple App Store] Connector failing or unable to connect with error message "HTTP 409 Conflict"
  • [Apple App Store] Itunes Connect failing setup test with error "Cannot fetch id from phone number: +******** from content ...."
  • [Aurora MySQL] Our connector is breaking repeatedly on a binlog error "Could not find first log file name in binary log index file". How can this be prevented?
  • [Aurora MySQL] Unable to read binary log
  • [AWS Lambda] ERROR: "MismatchedInputException:no String-argument constructor/factory method to deserialize from String value"
  • [Azure Blob Storage] ERROR: "The specified resource name contains invalid characters."
  • [Azure Synapse Destination] ERROR: "Drop statistics constraint"
  • [BigQuery] BigQuery Quota Exceeded
  • [Braze] Error "Cannot retrieve list due to API invocation failure"
  • [Database Connectors] Connector failing with Error containing "Communications link failure"
  • [Database Connectors] Task being thrown "Recreate your connector with a different table name"
  • [DynamoDB] Failed To Read Data For Last 24 Hours
  • [Facebook Ad Account] ERROR: "Access Token is expired, Please get a new access token {....}"
  • [Facebook Ad Insights] ERROR: "The following Job has failed after restarting 6 times"
  • [File connector] Error on CSV format.
  • [Function Connectors] ERROR: "Unable to parse JSON response"
  • [Google Ads] ERROR: "TWO_STEP_VERIFICATION_NOT_ENROLLED"
  • [Google Analytics] ERROR: Dimensions Must Include Date
  • [Google Analytics] Which dimensions and metrics can be queried together?
  • [Google Cloud MySQL] ERROR: "Failed to determine binlog filename/position"
  • [Google Search Console] Connector failing with Error "Long Term Quota Exceeded"
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