Shiva Mogili

Official comment

1. Community
2. Feature Requests
3. Connector Improvement: Add agent_metrics to Zendesk Chat

Hi Holt - Thanks for submitting this request. We plan to support the Agent Events endpoint (https://developer.zendesk.com/api-reference/live-chat/chat-api/incremental_agent_events_api/) in the Zend...

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• Shiva Mogili
• June 05, 2023 23:21
• 0 votes

1. Community
2. Feature Requests
3. New Connector: Talkdesk

Hi Will, Can you open a support ticket so that our team will be able look into the issue you are running into?

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• Shiva Mogili
• June 05, 2023 22:11
• 0 votes

Official comment

1. Community
2. Feature Requests
3. Transformations: Salesforce Formulas DBT Solution - support TEXT function

Hi Yaara - Happy to share that we have now added support for formula fields that reference the TEXT function for all Postgres destinations. Please reach out if you have any additional concerns.  Th...

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• Shiva Mogili
• June 05, 2023 20:20
• 0 votes

Official comment

1. Community
2. Feature Requests
3. Connector Improvement: Zendesk Agent_Metrics API Endpoint Support in Fivetran Zendesk Chat Connector

Hi Cam - Thanks for submitting this request. We plan to support the Agent Events endpoint (https://developer.zendesk.com/api-reference/live-chat/chat-api/incremental_agent_events_api/) in the Zende...

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• Shiva Mogili
• June 05, 2023 19:46
• 0 votes

Official comment

1. Community
2. Feature Requests
3. New Connector: Talkdesk

Hi Everyone, Happy to share that we now have a Talkdesk connector available in Beta. Please let us know if you have any feedback once you get a chance to try it out!   Thanks, Shiva

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• Shiva Mogili
• June 05, 2023 19:18
• 0 votes

Official comment

1. Community
2. Feature Requests
3. New Connector: Talkdesk connector

Hi Sanjayan - Happy to share that we now have a Talkdesk connector available in Beta.    Thanks, Shiva

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• Shiva Mogili
• June 05, 2023 19:17
• 0 votes

Official comment

1. Community
2. Feature Requests
3. Other: To sync Formula Images, Global Variables and Rollup summary fields

Hi Swathi - We are currently working on support roll-up summary fields with our transformations-based approach. We should have an update on this shortly. Can you share more about your use case that...

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• Shiva Mogili
• June 02, 2023 20:48
• 0 votes

Official comment

1. Community
2. Feature Requests
3. Connector Improvement: Slack Connector for Thread Data

Hi Bhavana, Thanks for submitting this feature request. To confirm, you are looking for the replies to a message in Slack that are returned by the conversations.replies endpoint in Slack.  I have a...

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• Shiva Mogili
• February 07, 2023 23:05
• 0 votes

Official comment

1. Community
2. Feature Requests
3. Connector Improvement: Slack configurable via REST APIs

Hi Melissa, Thank you for submitting this request. My understanding is that you want to use the Fivetran REST API to create the Fivetran Slack connector. Is that correct? If so, I have added this t...

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• Shiva Mogili
• February 01, 2023 22:44
• 0 votes

Official comment

1. Community
2. Feature Requests
3. Connector Improvement: Do not synch primary/foreign keys of tables not selected in the connector

Hi Christophe,  Thank you for submitting this request. The ability to deselect tables from syncing is typically limited to non-core tables for our API connectors. Can you share which connector and ...

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• Shiva Mogili
• January 10, 2023 23:07
• Edited
• 0 votes