James Morse
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Recent activity by James Morse-
Gladly - Contact Export Report: Missing Field (Customer Abandoned Contact)
AnsweredConnector name: Gladly Table name: CONTACT_EXPORT_REPORT_V_3 (aka "Contact Export (New)") Column to add: Customer Abandoned Contact API documentation link: https://help.gladly.com/docs/contact-expo...
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Connector Improvement: Gladly: Add Conversation Custom Attributes
PlannedOur business uses Gladly to capture customer care interactions. Our data team is leveraging Fivetran's Gladly connector to bring the Gladly customer care interaction data into our data warehouse fo...