Morgan Throckmorton
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Activity overview
Latest activity by Morgan Throckmorton-
Morgan Throckmorton created a post,
Connector Improvement: Add via to TICKET_COMMENT table (Zendesk)
PlannedOur team is launching the Zendesk Agent Workspace and with this change we will need to bring in the field via object reference in the ticket comment table. Currently we track productivity by counti...