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ArticlesRecent activity by Trang
Redshift Error: [Amazon](500150) Error Setting/Closing Connection: Connection Refused
Issue Syncs are failing intermittently in the sync history chart within the connector status page. One of the following error messages appears: SocketTimeoutException: Read timed out. [Amazon](50...
Will the SSH Public Key for a Connector Change?
Question Will the public key Fivetran generates in the setup form change over time? Answer No, the public SSH key will remain the same for your connection and is generated uniquely for each Fivetra...
When Will a Deleted Schema/Table/Column Be Removed From the Fivetran Schema List?
Question When will the schema, table, or column I revoked permissions for or deleted from the source be removed from the UI? Environment Fivetran dashboard Answer Any table, schema, or column that ...
Why Am I Not Receiving Fivetran Emails?
Question Why am I not receiving Fivetran emails? Environment Notification emails sent by email@example.com. Answer If you're not receiving emails from firstname.lastname@example.org, please fo...
MySQL: Adding Read Timeout
Issue If you are considering limiting how long queries can run by adding a read timeout on queries for your MySQL instance, the article below will help to cover some important considerations for se...
Pendo: Poll Responses Synced as Alphanumeric ID Values
Issue Some poll responses are synced as an alphanumeric ID value instead of the actual response in the Pendo schema. Environment Connector: Pendo Answer To resolve this issue, please open a suppor...
Jira: Unable to Authenticate Connection
Issue It's not possible to authorize the Jira connection during setup. One of the following errors may appear: ERROR: "exceptionType":"java.lang.RuntimeException", "exceptionMessage":"Unable to f...
SQL Server: Can I Disable and Re-enable Change Tracking During a Sync?
Question I would like to disable change tracking (CT)/change data capture (CDC) for a table in order to make a Data Definition Language (DDL) change (E.g., adding, modifying, deleting, or changing ...