Randall Hall
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Activity overview
Latest activity by Randall Hall-
Randall Hall commented,
Hi Sadie, Maybe bifurcate was the wrong word to use here. Given that tickets are essentially conversations, I think we're missing a piece of the puzzle here. It's also helpful to note tickets can a...
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Randall Hall created a post,
Connector Improvement: Ticket Field on Conversations
AnsweredLooking at https://developers.intercom.com/docs/references/rest-api/api.intercom.io/Conversations/retrieveConversation/, it looks like a `ticket` key/field/parameter is returned in the JSON at the ...