Ray

1. Community
2. Feature Requests
3. Connector Improvement: Kustomer Conversation Events

Hi George,We don't have a timeline for those yet, but they are on our list! We may sync the conversation events table, switch the conversation table to a _history table, or some combination of chan...

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• Ray
• July 16, 2021 20:28
• 1 vote

Official comment

1. Community
2. Feature Requests
3. Connector Improvement: Sync Domains field from Organizations object in Zendesk

Hi Marty,In Zendesk, an organization can have multiple domains. What we've done in our ERD is break out organization domains into their own table, domain_name, which includes an organization id to ...

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• Ray
• June 10, 2021 20:47
• 0 votes

Official comment

1. Community
2. Feature Requests
3. Other: Can you pull Shopify session, bounce rate, conversion rate, etc?

Hi Mingyang,Thanks for the request. This is an interesting kind of data because it's an aggregated data type, but the underlying visitor data is probably unwieldy. I found this endpoint in the Shop...

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• Ray
• June 10, 2021 20:37
• 0 votes

Official comment

1. Community
2. Feature Requests
3. Connector Improvement: Shopify: chargebacks

Hi Trenton,Thanks for the request! We haven't any plans to add support for this currently, but I can imagine how it would be useful. We'll add this to our backlog for Shopify.  All the best, Ray Ha...

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• Ray
• June 10, 2021 20:34
• 0 votes

Official comment

1. Community
2. Feature Requests
3. Connector Improvement: Pipedrive Connector needs Leads endpoint

Hi Bao,Thanks for raising this. The Leads concept appears to be an important part of the Pipedrive product and workflow. I'll add this to our backlog and update you once we have this implemented!Be...

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• Ray
• June 10, 2021 20:27
• 0 votes

Official comment

1. Community
2. Feature Requests
3. New Connector: PartnerStack

Hi Tom,Thanks for the request! Looks like a great source to sync. I admit this is the first request I'm hearing for it, so we'll add it to our radar. Looking forward to seeing more upvotes and requ...

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• Ray
• June 10, 2021 20:26
• 0 votes

Official comment

1. Community
2. Feature Requests
3. Connector Improvement: PersonFields in Pipedrive connector

Hi Nicolas,You're right that our custom data captures data from the person fields endpoint!The data will come through as a new column on the person object with the following format: custom_<fieldna...

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• Ray
• June 10, 2021 17:00
• 0 votes

1. Community
2. Feature Requests
3. Connector Improvement: Shopify: extract shop information

My apologies, the improvement has not yet been deployed. Please check again on Monday; there will be a new ERD url on our docs page once deployed.

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• Ray
• June 09, 2021 15:43
• Edited
• 1 vote

Official comment

1. Community
2. Feature Requests
3. Kustomer integration is missing done dates

Update:We have made the SLA tables available in the ERD! I will update again once we have the done dates. Best, Ray

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• Ray
• June 07, 2021 21:36
• 0 votes

Official comment

1. Community
2. Feature Requests
3. Connector Improvement: Shopify: extract shop information

We have added a Shop table to our ERD. Please take a look!

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• Ray
• June 09, 2021 15:36
• Edited
• 0 votes