Ray
Fivetran Product Manager, Sales & Customer Success Analytics
- Total activity 462
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Activity overview
Latest activity by Ray-
Ray commented,
Official comment Hi Swetha,Thanks for writing in!Unfortunately, Salesforce's API and underlying data structure do not allow for extracting guaranteed up-to-date formula field values without resyncing the entire tab...
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Ray commented,
Official comment Hi Danny,We will be releasing Zendesk Talk data as an extension to the Zendesk Support connector in the coming months. Look forward to an update!
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Ray commented,
Official comment Hi Ahmed,Thank you for this request. We have added subform tables to the Zoho CRM connector!
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Ray commented,
Official comment Hi Vishal,This is a reasonable feature request. We will take it under consideration and see about prioritizing it. Look forward to updates on this thread when we have some update or timeline to share!
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Ray commented,
Official comment Hi Haris,Thanks for the request. We left Macros out of our ERD because we believed it was not an analytically valuable endpoint/table. It would seem to me that these might not change very often and...
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Ray commented,
Official comment Hi Sean,Thanks for the request. Generally, missing historical data is considered by Fivetran to be a violation of data integrity. Is your use case such that there is no need to analyze data older t...
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Ray commented,
Official comment Hi Susan,Thanks for the request! We are considering a Genesys connector as an upcoming opportunity and would appreciate your insight on key tables and endpoints to support. Are there 10 or so top t...
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Ray commented,
Official comment Hi Hessel,Thanks for the request. We will look into supporting this and update this thread when we have news to share!
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Ray commented,
Official comment Hi Michelle,Thanks for submitting this request and offering to test! We don't have this on our roadmap currently, but PIM is a category of data source we may begin to evaluate in the future if we s...
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Ray commented,
Official comment Hi James,Thanks for pointing this out. I believe our implementation works under the assumption that an SLA policy would only ever be applied once to a given ticket. In the scenario it happens multi...