Doug Snyder

  • Total activity 4
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Recent activity by Doug Snyder Recent activity Votes

  • New Connector: Feedbackify

    1. Community
    2. Feature Requests

    Provides customer feedback on website.  The process internally to download, and aggregate this data on a recurring basis takes a weeks worth of effort that happens once a month    

    • Doug Snyder
    • 2 followers
    • 1 comment
    • 0 votes

  • Other: Support Improvements

    Answered
    1. Community
    2. Feature Requests

    The support ticketing process is not intuitive, not customer friendly, the entire approach is dated.   1. Creating a ticket - I have to know everything about the environment.  Hubs, patches, etc, e...

    • Doug Snyder
    • 2 followers
    • 1 comment
    • 0 votes