Doug Snyder
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Activity overview
Latest activity by Doug Snyder-
Doug Snyder created a post,
New Connector: Feedbackify
Provides customer feedback on website. The process internally to download, and aggregate this data on a recurring basis takes a weeks worth of effort that happens once a month
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Doug Snyder created a post,
Other: Support Improvements
The support ticketing process is not intuitive, not customer friendly, the entire approach is dated. 1. Creating a ticket - I have to know everything about the environment. Hubs, patches, etc, e...