Reuben Gerald
- Total activity 90
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Activity overview
Latest activity by Reuben Gerald-
Reuben Gerald commented,
Any update on the below request as its delaying our delivery timelines
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Reuben Gerald commented,
Fivetran Product Team, Could you please help with adding this new field/column into the dataset urgently? Also, it would be good to review the coupa connector and add any missing columns for datase...
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Reuben Gerald created a post,
Other: Request to upgrade system api keys functionality
Not plannedOnce a System API is created, the UI doesn’t allow editing the JSON to add or modify conditions (like new connectors or destinations). Fivetran support mentioned it can be done from the backend, bu...
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Reuben Gerald commented,
Team, Could you please update on this request if it is being taken into consideration?
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Reuben Gerald created a post,
Connector Improvement: Oracle and HVA oracle connector improvements around data inconsistency and duplicates
AnsweredWe've observed that Oracle and HVA connectors fail to sync correctly when there are key or constraint changes in the source, resulting in duplicate data at the target (e.g., Snowflake). Fivetran re...
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Reuben Gerald commented,
Hello Lyndsey, Thanks for getting back. The tickets get auto-created on SN basis the failure notifications we get on email. There isn't a filter on service now for the same. These false alerts can...
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Reuben Gerald commented,
Hi Lyndsey, We’d prefer not to turn off alerts as they’re very useful to individual users, but we need a way to set up an email ID that only receives failure alerts. Currently, every alert triggers...
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Reuben Gerald commented,
Correct Lyndsey. This will help notify us as developers and also inform consumers downstream via fivetran notifications that the sync is taking longer then expected.
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Reuben Gerald created a post,
Connector Improvement: Connector Improvement: Request to handle more then 30 chars in schema and object names for HVA oracle connector
AnsweredHello Team, We recently faced an issue where the HVA oracle connector in fivetran failed when the DBA created a schema/user more then 30 bytes. The only way to recover was to ask the DBA to drop t...
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Reuben Gerald created a post,
Other: Functionality improvement: Delay sync load alerting
Currently we receive alerts for Delay data delivery, but it is not extended to manual syncs via APIs. Could you please extend this functionality to provide delay threshold notifications for manuall...