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Transformations: Transformation failure alerts

Akshay Sripada User

Currently fivetran only seems to alert about transformation failures once. If the transformation pipeline fails on consequent days we only receive a failure email for the first day and then silence. 

It would be better for fivetran to alert EVERYTIME the pipeline fails because the failures can be different especially with respect to dbt tests. Different tests tend to fail on different days even though the same job/pipeline is failing.

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3 comments

Date Votes
  • Official comment
    Anna User

    Anna from the Product team here– @Mathan thank you for boosting this feature request. When we hear multiple pain points from users, it helps us prioritize these tasks.

    I agree that the behavior should be consistent with legacy behavior. We originally implemented silent failures because dbt Core was prone to intermittent connection issues that usually resolved after a second or third run. The open-source software is much more stable now.

    I have the switch from silent failures to every-time failure alerts on our roadmap for later this year. I will leave a note here when the work is complete.

  • Mathan Sivapatham User
    • Edited

    I agree this needs to be reinstated. There are many reasons why 1 notification does not suffice. People can miss these notifications or in our case, we thought we had the issue resolved and was able to run a successful test, however the very next day, the job failed with the same error. As a result we did not receive an alert and then kept silently failing each subsequent day. This had caused us major issues. 

    Furthermore, Fivetran forced their customers to move from Basic Transformations to DBT Transformations. When using Basic Transformations, the behaviour was to alert for each failure. However with DBT, its only an alert for the first failure and then silence. Don't appreciate that Fivetran changed this behaviour after forcing us to change to DBT. 

  • Svetlana Magdel User

    This is an extremely important request!
    Fivetran is sending email notification about the failure, and the error generated only ones and if the transformation keep failing , there is no additional notifications generated , even if the failure keeps happening for days..
    is it possible to have settings for error notification customization, so that we could configure to send us reoccurring messages until the issue is addressed ?