Connector Improvement: Recurly itself has introduced new plan type but Fivetran is not compatible
Hi
At time we use fivetran to ingest recurly. At the time Ramp plans are a new plan type that have been introduced to Recurly by recurly team itself ( Like initiated by recurly across their clients not just us). With the current fivetran connector, we do not see plans of plan type "Ramp" in the plan_history table in BigQuery. We also do not see subscription data related to ramp plans. Manually checking the Recurly API response does show the ramp plans however.
We would like the Fivetran connector to be able to ingest all Ramp related data into BigQuery
if we cant figure out how to incorporate ramp pricing into our current fivetran , then we might have to reconsider using fivetran which is lot of work for us and loss of client on your side so better we fix it. We need to have an eta for when the fix can happen or basically the game plan with dates on it
thanks,
k
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