Connector Improvement: adding series data models to intercom
Answered
Our marketing team is using intercom series functionality a lot to create lifecycle campaigns but unfortunately we don't have related data in our analytics stack since we rely on Fivetran and currently it is not supported in Fivetran. It would be great if you improve the intercom connector to include series related data.
Thank you!
I also created a support request (108834) related to it.
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Official comment
Hi Baran, thanks for the request! I'm a little unclear on what exactly is missing from the Intercom schema. Could you clarify the name of the object or if possible a link to the API for it? I am looking here but don't see anything called Series.
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Hey Ray, you are right it is not given as a separate object in intercom api. The related info can be found under webhooks https://developers.intercom.com/intercom-api-reference/reference/webhook-models#:~:text=Read%20content%20data-,content_stat.series,-Content%20Stat
Would it be possible to consume these webhooks also part of the intercom connector? I can create "webhook" connector in fivetran for these but to be honest I prefer to get everything from intercom connector. That is much easier to manage for us.
I have same problem with Surveys which is again under webhooks in `content_stat.survey` topic.
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