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Connector Improvement: Fix truncation issue with Pardot Connector

Answered
Matthew Barrie User

Some fields are truncated when being read from the Pardot API v4. More a bug causing data integrity issues than a feature request.

There are 2 options to resolve this:

1. Migrate to v5.

2. Accept responses from v4 in XML instead of JSON.

Linked to case 102042

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Comments

4 comments

Date Votes
  • Official comment
    Drew Fivetranner

    Hi Matthew Barrie, Drew from the Product Team here.

    We're working currently scoping the work to accept XML responses from API v4. Moving to API v5 is planned as a longer term solution, but will not be taken up until later in the year.

  • Matthew Barrie User

    Hi Drew,

    Do you have a timeline for when you will move to accepting responses as XML?

    Do you have a longer term timeline on moving to v5?

    Thanks,

    Matt

  • Matthew Barrie User

    Hi Drew,

    I identified this 4 months ago as a blocker to one of our use cases, along with 2 potential solutions, which you were working on.

    Is there any update on this?

    Thanks,

    Matt

  • Drew Fivetranner

    Hi Matt,

    We're currently working on an update to Pardot v5. I don't have a specific date for go live, but this is a prioritized project. I'll update here with more information once I have something to share.