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Connector Improvement: Pull Over Segment Data with Pendo Connector

Answered
Adam Pharr User

It would be great to be able to pull over Pendo segments with the Pendo connector. That data is very useful for joining to other sources and doing cohort analysis.

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Comments

6 comments

Date Votes
  • Official comment
    Lucas Alexander Fivetranner
    • Edited

    Hi all,

    Luke from the Product team. Thanks for following and responding to this feature request. 

    The request is clear: we will create a new SEGMENT table that stores all segments. We will use the /segment endpoint described here. We'll also add a SEGMENT_VISITOR table to store the relationships between visitors and segments. We can use /segment/:segmentId/visitors endpoint for this.

    This request is on the backlog. We are scoping the changes to understand the effort so that we can plan for this work accordingly. I'll keep you posted with any updates here.

    Cheers,
    Luke 

  • Calvin Fivetranner

    Hi Adam Pharr, Calvin from the Product team here!

    Thanks for this request. To clarify, are you looking to pull over Pendo segments to group Visitors and/or Accounts? In addition, can you please send me over a link to Pendo's documentation where this is referenced?

  • Jessica Rudd User
    • Edited

    I agree with Adam. This is an extremely important feature for us currently.  This is NOT the segmentsio metadata object. This would be the aggregated segment groups based on segment ID, with the aggregated visitor IDs within each segment. The endpoint is: https://app.pendo.io/api/v1/aggregation 

    Example API call: 

    {
    "response": {},
    "request": {
    "name": "ExampleAggregation",
    "pipeline": [
    {
    "source": {
    "visitors": null
    }
    },
    {
    "segment": {
    "id": "YDgJrpxQZJx0gxREQHdQx3wKTzE"
    }
    }
    ],
    "requestId": "ExampleAggregation"
    }
    }
     
    For each segment, just replace the ID with the one found in the URL when you select the segment in Pendo. 
  • Christoph Leinemann User

    Hi there, is there an update on this please?  Is this something you plan to add?

  • Victoriano Phocco User
    • Edited

    @Calvin

    This is the Pendo's official documentation about Segments that link Accounts and visitors based on rules/metadata:

    https://support.pendo.io/hc/en-us/articles/360031862532-Segments

    Currently, we're needing this feature in our company.

  • Joshua Trampier User

    Fantastic to hear this is on the backlog - this would really round out the Pendo Connector, as missing customer segments has been a roadblock for our company using the Pendo data fully.