Skip to main content
Docs
Feature Requests Onboarding Trust Center Status Page

Community

Connector Improvement: Twilio Connector missing Conversation Participant attributes field

Answered
Jose Rodriguez User

The Twilio connector is missing the attributes field on conversation participants.  This field contains a json payload for needed participant metadata.

Please sign in to leave a comment.

Comments

3 comments

Date Votes
  • Official comment
    Erin Fivetranner

    Hi Jose - 

    Thanks for submitting this feature request. Do you mind telling me a bit more about your use case and how these attribute fields would help with your analytics? 

    We can add this feature to the backlog, however as of right now we don't have this planned. 

    Best, 

    Erin 

  • Jose Rodriguez User

    Erin.  Yes the attributes field is a custom metadata field for participant where we store things like our internal customer id.  It's a JSON field so some processing may be needed after load but having the data is useful to map back to other internal data.

  • Sandeep Preetam Saila Fivetranner

    Hi Jose,
    Thank you for the feature request.
    We now support the attributes field on conversation participants in the Twilio connector. You can use it to access participant metadata stored in the JSON payload.

    You can find more details in our release notes.

    Best,
    Sandeep