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Connector Improvement: Add html_body in ticket_comment (Zendesk)

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  • Official comment
    Ray User

    Hi Amy,

    This is a reasonable request. We'll see about adding this and I'll make sure to update this thread once we do. I would expect we can fit this into an already-planned scope of work scheduled for Q3 (Aug-Oct).

    Thanks! Please do keep us posted on the progress!

    @... i just saw the html_body column already got added to the ticket_comment table. but after checking the values within the field, not all records have value populated somehow. Is this field still under testing? can u please share some update on this task?