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Connector Improvement: Pendo uiElementId tracking

Completed
Andrew Scarani User

Hello, We are trying to use our Pendo data in Fivetran, but so far, it's been a little worthless to us as-is, as we can't determine which specific buttons were clicked in a Pendo guide. We followed the schema documentation and also reached out to Pendo for further support, and they sent us this:
https://support.pendo.io/hc/en-us/community/posts/5605211078427-Guide-elements-metrics-via-the-API?page=1#community_comment_5781915049883

Is there any plans/ability to support this uiElementId data in the Fivetran export in the near future so that we may be able to get at this information? We'd love to figure this out soon, as we're currently paying to send Pendo data through Fivetran in large volumes, but not finding any value in its current form.

Thanks,
Andrew

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Comments

3 comments

Date Votes
  • Official comment
    Drew Fivetranner

    Hi Andrew Scarani, Drew from the product team here.

    Thanks for this request. We use the aggregation endpoint and, based on the information there, that information should be in "type: guideActivity". I'll also have our developers investigate.

  • Calvin Fivetranner

    Hi Andrew Scarani, Calvin from the product team here!

    We are looking to investigate the addition of the uiElement fields in the coming weeks. I'm marking this request as 'planned' and will provide updates in this thread.

  • Calvin Fivetranner

    Hey Andrew Scarani - I wanted to provide a quick update that we've completed the implementation of adding the uiElementId fields to the guide_event table :)