Connector Improvement: Support syncing Zendesk followers
Planned
Hi,
The list of internal followers on a Zendesk ticket is a core piece of information that is for some reason being left out of the sync process to BigQuery. Quoting a support ticket I opened:
I've had a look at our schema, and it doesn't look like we are syncing this data.
Zendesk's API reference shows this is being included in responses coming from the tickets endpoint but we are not making use of this data at the moment.
Can you prioritize adding support for this? It seems that this data is right there in the API call you're making to tickets, but your backend is just ignoring it.
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Official comment
Hi Matthew,
This sounds like a reasonable request and something that we should support. I'll add it to our backlog and update this thread once we've shipped the update! -
Excellent, thanks!
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Any movement on this, or an ETA when it can be expected?
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It's been over a year, any updates or ETA?
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