Skip to main content
Documentation
Feature Requests Trust Center Status Community

Community

Connector Improvement: Zendesk Support - VIA fields in Ticket Change, Create Tables

Planned
Alan Fu User

Similar request to https://support.fivetran.com/hc/en-us/community/posts/4407007237783-Connector-Improvement-Add-via-to-TICKET-COMMENT-table-Zendesk-?input_string=Zendesk%20Support%20-%20VIA%20fields%20in%20Ticket%20Change%2C%20Create%20Tables 

We need to filter create and change events based on automated workflows. (Via channel `batch` or via `rule`).

I saw that you had added this on ticket comment events. We need this for ticket change and create events as well.

 

Please sign in to leave a comment.

Comments

1 comment

Date Votes
  • Official comment
    Ray User

    Hi Alan,

    Thanks for sharing this request. We'd like to support this! Look out for an update in the next month or two.