Custom Fields for Memberships
AnsweredConnector name: ServiceTitan
Table name: Memberships
API documentation link:
Additional details:
I hope you are doing well! We understand you have added a new custom field to ServiceTitan memberships, and it's visible in the ServiceTitan frontend UI but not synced to the Fivetran destination.
I have reviewed the connector design and would like to confirm that, currently, we don't support syncing the custom field (dynamic field) for the membership table in the ServiceTitan connector as of now, and all the fields that we populate are defined to read directly from the API response. Because of this, we couldn't read the custom field from the API response and couldn't sync it.
We understand your requirement to have support for custom fields in the membership table in the ServiceTitan connector. This is a feature gap, rather than a configuration issue.
Supporting the custom fields (dynamic fields) requires an enhancement to the connector and would fall under a feature request. I recommend submitting a feature enhancement request so our Product team can review it and prioritize it based on demand and feasibility.
You can submit and track feature requests using the following article and portal: https://support.fivetran.com/hc/en-us/community/topics/360001909373-Feature-Requests. Our product team will update you directly on the feature request portal.
Please note that feature improvement requests go through a review process that includes consideration, feasibility analysis, approval, and prioritization by the Product and Engineering teams.
Please let us know if you have any further questions—we’ll be happy to help.
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Official comment
Hi Nick,
Thank you for reaching out with your feature request for custom fields in the ServiceTitan connector. I’m pleased to inform you that this feature is currently in the planning stage. We appreciate your patience and encourage you to track progress through our feature request portal.
Best regards,
Sanjeevv Maniram
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