Yotpo Connector - Sync edits
Answered
Which connector?: Yotpo
Additional details:
Problem
The Yotpo connector’s incremental sync only captures new reviews. Changes made in Yotpo after a review first syncs never reach the destination unless we run a historical re-sync. That includes marking a review incentivized and changing its published status. In our case, a re-sync changed 267 reviews from not incentivized to incentivized, so our reporting had been understating them.
Request
On each incremental sync, also re-fetch reviews updated since the last sync. Yotpo’s Retrieve All Reviews endpoint already supports this through since_updated_at. If that isn’t possible, add a setting to re-fetch reviews updated in the last N days.
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Official comment
Hi Stephanie,
Thank you for the clear write-up.
We have moved this into active consideration, so the connector would also pick up reviews that were updated after their first sync. How soon do changes need to show up in your destination after they are made in Yotpo? We will keep you updated on this thread as we make progress.
Best,
Syead Mujtaba Imam Rizwi -
Hi Syead, thanks so much for getting back to me! Updates within 24 hours of the change would be great. Let me know if you have any additional questions!
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