Add Zendesk ticket_metric table to raw_zendesk (Databricks)
Connector name: raw_zendesk (destination: Databricks source_production_euc1)
Table name: ticket_metric
API documentation link: https://developer.zendesk.com/api-reference/ticketing/tickets/ticket_metrics/
Additional details:
Need Zendesk Ticket Metrics for MX analytics parity with Snowflake (Segment TICKET_METRICS, field replies). Minimum columns: ticket_id, replies. Used for live chat / messaging reply counts on UDP (MXBI-5). Table not available in connector schema today.
Table name: ticket_metric
API documentation link: https://developer.zendesk.com/api-reference/ticketing/tickets/ticket_metrics/
Additional details:
Need Zendesk Ticket Metrics for MX analytics parity with Snowflake (Segment TICKET_METRICS, field replies). Minimum columns: ticket_id, replies. Used for live chat / messaging reply counts on UDP (MXBI-5). Table not available in connector schema today.
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