Skip to main content
Docs
Feature Requests Onboarding Trust Center Status Page

Community

UKG Pro Workforce Management - Sync data for both active and inactive employees

Answered
Josh Rodgers User

Which connector?:

UKG Pro Workforce Management

Additional details:

We are evaluating the use of the UKG Pro Workforce Management connector and came across the below limitation in your docs. We require data for all employees, both active and inactive. Can inactive employees be included in the sync?

https://fivetran.com/docs/connectors/applications/ukg-pro-workforce-management#limitations

We sync data only for active employees into the following tables and their child tables:

  • BALANCE
  • EMPLOYEE_TIME_CARD
  • EMPLOYEE_TIME_OFF_REQUEST
  • MANAGER
  • PERFECT_ATTENDANCE_TRANSACTION
  • TIME_CARD_AS_MANAGER
  • TIME_OFF_REQUEST_MANAGER

Please sign in to leave a comment.

Comments

3 comments

Date Votes
  • Official comment
    Sisan Kumar Sahu Fivetranner

    Hi Josh,

    Thank you for submitting your feature request for the UKG Pro WFM connector.

    The request has been added to our backlog, and as our evaluation progresses, we may reach out for additional details to make sure the solution aligns closely with your requirements and expectations.

    In the meantime, could you share your primary business use case for including inactive employees? Our understanding is that the tables you mentioned typically don’t hold data for employees once they become inactive, so knowing your use case will help us evaluate the best approach

    Also, please note that our existing EMPLOYEE table already captures the employees' which are not active employees. Could you take a look and let us know whether it meets your use case. 

    We appreciate your feedback and continued support. It plays a key role in shaping our roadmap.

    Best regards,
    Sahu

  • Josh Rodgers User

    Hi Sisan,

    It is a pretty common use case to report on hours/wages worked in historical periods. To do this we would need to be able to see the timecards of any employees who worked in the past, even if they are no longer active.

    The employee table won't help here as we need to see their actual timecards, not just their employee details.

  • Josh Rodgers User

    Also, I don't think this is correct "Our understanding is that the tables you mentioned typically don’t hold data for employees once they become inactive".

     

    UKG should absolutely store this information for inactive employees, and it should be retrievable via their API.