Connector Improvement: Need Qualtrics data from their "ticketing_api"
Not planned
In order to get more data on tickets, such as timestamps and especially for low-score tickets, we would like to see the qualtrics "ticketing_api" also supported by Fivetran.
More info on this dataset can be found here: https://api.qualtrics.com/api-reference/YXBpOjYwOTM4-ticketing-api
Can you let us know if this is already on your roadmap or available under another name?
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Official comment
Hi Ken,
Thanks for the request! It looks like this is part of the Qualtrics Closed Loop Follow-Up, which is sold separately from the Qualtrics core product. We'll be glad to look into this and will look out for upvotes on this thread!
All the best,
Ray Harris
Product Manager, Sales & Customer Success Analytics
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