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Connector Improvement: Add collaborator_ids to TICKET table (Zendesk)

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  • Official comment

    Hi Bo,

    This sounds like a good piece of data to support. The documentation seems to indicate that this field lists the IDs of the users who are cc'd on a ticket. https://developer.zendesk.com/api-reference/ticketing/tickets/tickets/

    We'll investigate to decide how to handle this -- I expect we'll sync it as a new table rather than an array field.

    I'll update this thread once we have more to share!

    Best,

    Ray Harris
    Product Manager, Sales & Customer Success Analytics

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