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Connector Improvement: Shopify subscriptions

Planned
Milan Cermak User

Hi,

in January 2021, Shopify introduced a subscription API / native subscriptions. We are in the process of migrating our shop to take advantage of this API. However, Fivetran doesn't yet support syncing of the relevant objects yet.

As you might imagine, having this data is very important for us. Without it, we can't do basic customer analysis (retention, LTV, etc.). Are there plans on integrating the new objects to the Shopify model? If so, when will it be shipped? If not, can you please add it to the development pipeline?

Best,

Milan Cermak

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Comments

4 comments

Date Votes
  • Official comment
    Ray Fivetranner

    Hi Milan,

    Thanks for the request! We haven't heard much demand for this yet, but I can easily imagine it becoming important to sync Subscription data. We'll take a look and find a place for it on our backlog. I'll share updates here as we have them!

    All the best,
    Ray Harris
    Product Manager, Sales & Customer Success Analytics

  • Milan Cermak User

    Hi Ray,

    thanks for the update. We really hope you'll be able to ship this soon.

    Best,

    Milan

  • Caleb Bartholomew User

    Ray Any update on this feature? This is pretty relevant to a few of our customers who are using Shopify.

  • Chris Wood User

    Hey Ray

    do you have any news on this, it has been quite a while since fivetran responded.

    All the best, Chris 

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