Need EmailMessage table turned on with full history
Answered
Connector name: Salesforce
Table name: EmailMessage
API documentation link:
Additional details:
The EmailMessage table already appears in our schema browser for the carlegal_salesforce connection, but it's currently toggled off and not syncing any data. I don't have "Manage connection" permission on this connector to enable it myself.
Would you be able to turn on EmailMessage for us, with a full historical re-sync? Please also confirm the TextBody and HtmlBody columns will come through readable and not masked/hashed, since we need the actual email content, not just metadata. This table links to our Workers' Comp claims via the RelatedToId field and is needed for a claims analytics project.
Thanks so much for the help!
Table name: EmailMessage
API documentation link:
Additional details:
The EmailMessage table already appears in our schema browser for the carlegal_salesforce connection, but it's currently toggled off and not syncing any data. I don't have "Manage connection" permission on this connector to enable it myself.
Would you be able to turn on EmailMessage for us, with a full historical re-sync? Please also confirm the TextBody and HtmlBody columns will come through readable and not masked/hashed, since we need the actual email content, not just metadata. This table links to our Workers' Comp claims via the RelatedToId field and is needed for a claims analytics project.
Thanks so much for the help!
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Official comment
Hi Ruchi,
Can you please reach out to our Support team for assistance with this since it's related to a specific connection? Once you get the table turned on, check to ensure the data is coming through as you expect and if there are any gap that require a feature request, Support will direct you back here to file one.
Best,
Sadie Martin, Product Manager
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