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Add Packer Name to the ShipHero Fivetran connector

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  • Official comment

    Hi Vishal,

    Thank you for the detailed request on exposing packer name information at the shipment level. We have added this to our active backlog and confirmed the underlying identity fields are available at the source. Could you tell us more about how you use Packer Name today so we can make sure our implementation matches your Monthly Shipping Report expectations? We will keep you updated on this thread as we make progress.

    Best,
    Syead Mujtaba Imam Rizwi

    Hi Syead,

    Thanks for the update.

    Regarding Packer Name, we use this information in our Monthly Shipping Report to identify the person who packed each shipment/order.

    Our requirement is to have the packer information associated with each shipment/order number so that we can include it in the report and analyze shipments based on the person who packed them.

    Ideally, we would like the connector to expose the packer's:

    • user_first_name
    • user_last_name

    and make this information available at the shipment/order level, so that we can derive the Packer Name as:

    user_first_name + user_last_name

    For example:

    Order/Shipment Packer Name
    Order #12345 John Smith
    Order #12346 David Brown

    This is important for our Monthly Shipping Report because the report needs to show which packer handled each shipment, rather than just the shipment and order details.

    Please let us know if you need any additional examples or details regarding the expected mapping.

    Thanks,
    Vishal Khode