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Monitoring - Notification when repository DB is down

Answered
Shubha Deshpande User

Currently, there is no clear method of notification when the backend repository is down. The Hub URL stays "available" when repo DB is down, but it does not allow anyone to login. 

Fivetran should be able to detect repository down. After it has determined this, it should let us know after x mins (configurable by customer, to eliminate small hiccups).

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Date Votes
  • Edwin Fivetranner

    Hi,

    Thanks for the feature request on HVR to detect when the repository database is unavailable and send a notification after a configurable delay.

    For this, there are already two possible workarounds:

    1. SNMP heartbeat: SNMP_Heartbeat=true, hvrmaint sends a periodic trap even when there is nothing to report. If the repository goes down, the heartbeat stops, allowing your monitoring system to alert on the missing heartbeat.

    2. Job-stalling alert through HVR Alerting: This checks log activity against a configured time threshold. It is activity-based rather than a direct availability check, so it may need extra heartbeat activity for hubs with low activity.

    Did you already set up something similar? 

    Best regards,
    Edwin