SolarWinds Service Desk Tasks and Comments
Answered
Connector name: SolarWinds Service Desk
Table name: Tasks, Comments
API documentation link:
https://apidoc.samanage.com/#tag/Incident/operation/getIncidentById
Additional details:
Tasks and Comments are queries through the incident record. Would be great if these could be pulled when the incident is updated.
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Official comment
Hi Bailey,
Thank you for the request. We have added this to our backlog. We have confirmed tasks and comments are available through the incident record in the API, and we are reviewing what it would take to sync them as separate tables.
We will keep you updated on this thread as we make progress. -
Just want to clarify that this data isn't coming through the integration at all today.
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