ServiceTitan Dispatch API
Answered
Connector name: ServiceTitan
Table name: TechnicianShifts, TechnicianSkills
API documentation link: https://developer.servicetitan.io/docs/apis/tenant-dispatch-v2/endpoints/TechnicianShifts_GetList, https://developer.servicetitan.io/docs/apis/tenant-dispatch-v2/endpoints/TechnicianSkills_GetList
Additional details: Having these tables would allow us to build around capacity for capacity planning. There are already some tables from Dispatch such as non job appointments and teams but we cannot build the full picture without shifts and skills to tie into the non job appointments and skills for zones.
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Official comment
Hi Warren Russell,
Thank you for your feature request regarding the ServiceTitan Dispatch API. Currently, this feature is not on our immediate roadmap, but we understand its potential value for capacity planning. We will keep this in mind for future consideration.
Best,
Sanjeevv Maniram T
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