Skip to main content

Community

Resync doesn't remove duplicate primary keys

Answered

Please sign in to leave a comment.

Comments

2 comments

    Hi Jason,

    Thanks for the feedback. Duplicates aren't expected behavior, so we'd like to investigate further.

    Did you open a support case when you first noticed them? If so, the case number will let us pull the relevant sync logs. If not, could you share the connector, destination table, and approximate timeframe?

    We'll follow up here once we've reviewed the details.

    Best,

    Hello,

    I did not submit a support ticket.

    Connector: polymer_pretence

    Table Name: JOB

    Timeframe: we manually fixed the issue on July 29th, 2026, you will see a couple historical syncs during that day to try and address it.  The duplicates existed probably for months before that.

    Thank you!

    Jason